Shipping and returns
The shipment of products out of Italy is not free.
The shipment of the products available in the warehouse is done by express courier, and can take from 3 to 5 working days throughout Italy, the European Union and the rest of the world. At the time of purchase in the cart there is the possibility, with a different cost, to have a so-called fast shipment, which varies from 1 to 2 working days.
Exception for products not in stock, which may take a few more days depending on the products. The new delivery date, in this case, will be communicated to the customer via email.
For any information write to: firstname.lastname@example.org
RETURNS AND REFUNDS
In case the delivered product does not conform to the request or presents defects, a return or exchange can be requested.
You can request a return of the product within 7 working days.
To request a return, please click on the appropriate REFUND button on the order summary screen in your personal account.
Any costs for the return are borne by Motorsport Maranello Store.
The methods of collection of the items will be specified by email.
The personal account is automatically generated with each order and you can reach it from
Menu> Login (last entry from Mobile)
Footer> Useful Links> My Account
In the black header of the desktop site> My account (next to social icons)
You can log in using your email used to place the order.
or from this key.
Once entered you will find the following screen:
By clicking on ORDERS you can view all your orders placed with this account.
Click on View within the order you want to see the rest of and click on “REFUND MY ENTIRE ORDER”
From the same screen of your account you can monitor the status of the refund (you will still receive an email), and manage and modify all the details of your account, addresses, payment methods, wish list.